PHONE
Customer service is available everyday from 9 to 6 PM.
+359 88 768 2308
EMAIL
Email us anytime and we’ll get back to you as soon as possible.
zornitsa.yordanova.alterego@gmail.com
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. We offer a 14-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.
How long does shipping take?
Standard shipping typically takes 1-2 business days. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.